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by jgrahamc 516 days ago
If by some miracle anyone from Cloudflare wants to contact us they can email us at hi@kovalent.systems.

I reached out.

1 comments

Thanks jgrahamc, that's an absurd response time. I've replied.
I would have reached out in less than 4 minutes but your blog was so long it took me a while to digest it!
If you could seriously consider the idea of giving accounts support based on their total account spend rather than zone plans (such as if you spend over 200/mo you get business support regardless of your zone plans) it would have let us get suitably prompt chat support for most of our issues over the years, probably including this one, without the need of the public jgc batsignal.