[rowanG077]

That doesn't seem obvious to me. It's not unthinkable their plan is:

- Want to introduce x, but we are worried what our userbase thinks.

- Introduce something way more ridiculous y that subsumes x.

- Rollback y but not x because of backlash.

Now they look like a company that listens to their users and they got what they wanted.

[madeofpalk]

They’ve suffered real brand damage. Any of the changes (original, or these) seem like they would win over unconvinced potential customers, yet they’ve actively turned some away.

[satvikpendem]

Ah the classic door in the face technique

https://en.wikipedia.org/wiki/Door-in-the-face_technique