[jasonlotito]

I couldn't find any quotes expecting endless updates without paying more. The author is wrong in his approach either way. Looking at each issue in isolation. He also incorrectly accounts for the cost to the user. It's not just $10. It's also the time invested into learning the software, setting it up, etc.

He also makes a bunch of assumptions (of course they asked google about open sourcing, but google said no for example) and also skips over other serious problems (things sparrow said they were working on for the future).

Sorry, but this article is pretty bad.

[mikeash]

Really? This is the very first quote he has in the article:

"Sparrow OWE me new features, since when you're buying a software produced by a startup, you're also supporting the development."