[gutnor]

You have never worked in a call center for cheap product ... my gf worked in a call center for telephony card. Granted, they are shady with very weird pricing model, but still, people would just call to get refunded for their "lost" credit all the time all the time. (the connection didn't work ... but sir, you spent 2 hours ... yes but it was not my brother it was his wife) They would call if they found a empty card on the street to try to get some credit back.

You quickly lose your faith in humanity when you sell large volume of cheap stuff.