|
tl;dr - we use Square & like it a lot. Using Square is faster and more convenient than cell-based (Nurit,
Verifone) processing: enter total, swipe, sign screen with a stylus or
finger, and, only for customers who have never paid with Square on that
card before: receipt via SMS or email (or none)? and enter phone number
or email address. Customers often got the receipt by SMS before leaving
the shop. Using a Nurit meant total, swipe, wait for connection &
authorization, print paper receipts for merchant & customer, get
customer to sign and return merchant receipt, make sure merchant &
customer end up with the right bits of paper, credit card, and pen. It may sound like a trivial difference in reading the steps, but when
dealing with a flurry of customers the ability to spend more attention
engaging with customers while still handling payments correctly is an
important difference. We are on our 4th credit card processing technology in 8 years
(paper imprinter, pay by cell & numeric entry, Nurit, Square),
and Square is the best so far at making payments a trivial part of
the sales process instead of a minor hassle. |