[daveoc64]

Why do people in the US need to go to the DMV at all?

Here in the UK, pretty much any interaction with our equivalent (DVLA - Driver and Vehicle Licensing) can be done online or by phone.

If you want/need to apply in-person for a licence or to pay vehicle tax, you can do it at many post offices.

I guess it is a centralised system, while the DMV is per-state.