When I'm in Canada I often transfer money (interac e-transfers). I always use the website, even on mobile, but the website has some arbitrary limits than the app does not. For example I can only transfer $1,000 at a time, the app allows $10,000. There's also a limit of recipients per day.
My charitable interpretation is that the app allows a greater verification process so the bank trusts it more and it's "to protect me, the user". But then, the website lets me transfer $100,000 using a multitude of other methods if I want (wire, e-check, create carrier check), so... yeah.
Depends where you live. In the US, probably not much, but in other countries where transfers are ubiquitous, being unable to use a banking app could be a real problem.
I don't know, though certainly the experience is a lot simpler without the 15 minute timeout, painful login, and extra security checks I see on web banking.
Edit: Not to mention that many of the newer banks don't even have web banking. It's app only. Of course, its your choice to open an account there though
In Germany and I think the whole EU 2 factor authentication is mandatory, for which the favored implementation is an app. SMS TAN is out, the alternative is a secondary device you stick your card into.
Haven't seen a bank offering software TOTP in Poland. Over a decade ago, before smartphones became ubiquitous, I've seen a bank offering a physical TOTP device. These days, as far as I've seen, it's either SMS codes or single use codes on a physical scratch cards (haven't seen one in 5 years, though), or in-app confirmation.
Yes and they tend to be shoddily programmed security theater. My bank makes me use SecureGo plus, which goes as far as redirecting you to a website telling you screenshots aren’t allowed when you try to
document its latest glitch (which may be another misguided “security” feature, who knows).
In Germany you can use the website BUT you still need the app for 2fa. SMS is no longer an option for most banks, because it is considered insecure. Same goes for TOTP since this can easily be replicated, if you have access to the device generating the TOTP.
Bank transfers, online purchases (most banks reqire 3DS now and usually won't let you buy things online without the app on a phone), some don't have a web interface, and others if they do require you to approve the login to that from the app
My charitable interpretation is that the app allows a greater verification process so the bank trusts it more and it's "to protect me, the user". But then, the website lets me transfer $100,000 using a multitude of other methods if I want (wire, e-check, create carrier check), so... yeah.