|
I took a quick look at your app. It's very clean, fairly straight-forward to get started, pretty nice interface. I like that you don't ask for payment details for the trial, thumbs up for that. I'm not currently in the market for a task tracker like this, and Jira is free for me as a single user, so my needs are met at no cost right now. Some feedback that might be of help:
1) I personally like to be able to see some screenshots/video of a product before I sign up. I prefer to get an idea of whether or not it looks suitable for me before giving away my e-mail address. Screenshots and video also make it easier to get an idea of what the capabilities of the tool are without having to figure it out on my own. My time is valuable to me.
2) A generic Pause button for a task without a specific reason would suit me better than the currently available options.
3) Make it possible to change an existing task to an urgent task and vice versa.
4) Add sorting of the task list by status, due date.
5) Make it possible to move tasks up and down the lists.
6) Add a view showing all tasks, urgent and not, in one place.
7) The price is currently a bit steep for me here in South Africa, especially for limited features provided. I'm also trying to grow my own product user base (Novel Goggles, for writers to plan and write stories), and purse strings are a bit tight. I've been struggling to get feedback from users myself, so I understand the frustration. I get definite interest, people signing up for trials, but I'm not converting enough of them. Getting those same people that don't convert to respond to an e-mail to tell me why they're not subscribing to my product is something that I haven't quite figured out yet. It's possible that the response rate is for that type of email is so low that I simply haven't had enough people try it to get a meaningful number of responses but I'm still figuring that out. My strategy right now is to keep getting new eyes on my app and periodically sending out an e-mail requesting feedback. I don't want to spam people, so I don't e-mail too regularly. My next idea is to add a popup poll within the app itself to try and get feedback while a new subscriber is trying it out. I suspect that this will probably be my best bet for getting meaningful feedback. I already have a feedback section, but a user has to go find it to send feedback, which is probably too high a barrier for entry. Anyway, I hope you manage to get more traction. Maybe someone else on here has some useful advice for the both of us. |