[Nursie]

So your experience is the exact mirror of mine. Old app was flawless and pretty low latency.

As soon as the new one came along I had the issues you describe with control latency - volume or track changes would either take a random amount of time, or do nothing, or sometimes queue up and all apply at once. Also had inconsistent state, the app showing music as playing while nothing happened, or the reverse. The app's home screen only partially loading, all sorts of crap, with the same issues present on android or iOS.

And apparently I'm one of the lucky ones - some people can't add new products or find existing ones.

Maybe one day they'll release a version that works for both of us :)