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by RestlessMind 523 days ago
> Have you ever thought of why?

I have. Here is why in person interaction works better for me. I learn a lot from someone's body language and multiple subtle cues - eye contact, fidgeting, arms and hands, direction in which toes are pointing etc.

They tell me if someone is not telling the truth, or under stress, or is uncomfortable. Then I can coax further details out of them using appropriate means. And most of the times, people want to share a lot of uncomfortable details but have a big mental block preventing them. As a manager, I can also observe the body language of my team members when they interact with each other and identify the dynamics. Whether they are getting along well or whether they have issues with each other.

None of this is available on Zoom. "Hey how is it going?" "Good" is not going to tell me really if you are struggling with something and are not able to share your problems. "What do you think about the new guy on our team?" "He is good" doesn't tell me what you really think of the new guy.

After talking about this to dozens of people, whose job it is to deal with other people, I have realized that this is a widely shared problem. Luckily, the decision makers about RTO are also the ones whose job involves dealing with people.