[jedberg]

> Engineers are in a better position to understand what the customer wants and needs. Salespeople are there to sell their product, and fundamentally don't need to understand what the customer wants, or needs.

I think you have that backwards. Sales people absolutely need to understand what they customer wants and needs, or they won't buy it. Engineers just know what they want to build because it's what they want.

But really, Product Managers are the ones who are in the best position to figure it out. They get input from sales, customer service, and engineering, and produce competitive research, and then prioritize from there.

A good CEO is going to listen to their the PMs.