[atonse]

I'd go as far as to say that the role doesn't matter, it's the attitude of the individual.

I've worked with a few developers AND sales people that didn't give a hoot about what their customers thought. In the case of Sales, they only cared about making their targets. In the case of the devs that didn't care, they spent 99% of their time doing silly (in my opinion) arguments about frameworks, design patterns, and whitespace and formatting rules in CI. Not that things like design patterns are inherently silly. But if they don't result in a better customer experience (via more stable and maintainable software, for example), then it's a waste of time.

I'm a developer by trade but have ALWAYS had an attitude of "it only matters if it's useful to the user" – and have butted heads sometimes with developers on which features to prioritize.