[redserk]

Not sure if I agree with an engineer inherently being better here.

The ideal case is having leadership who uses the product, or at least is willing to walk in the shoes of an end-user. Plenty of engineers do not do this either.

[sgarland]

Anecdotally, having worked at multiple small-medium companies with a variety of leadership backgrounds, the worst have been sales background. Engineering backgrounds have ranged from OK to great.