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by noman-land 527 days ago
I'm not talking about telling them that something is broken, but moreso telling them that you are disappointed. They only care that something is broken insofar as it affects their sales. A soured customer or potential customer, or famous person, or professional, or anyone else, is a long term drag on the reputation of a company. Much more than a silent customer that does nothing.

Just do something instead of nothing. Mark as spam. Post a negative thing. Email them. Post on social media. Just do something instead of nothing. Show your disapproval out loud to everyone instead of silently accepting it and moving on. Please.

1 comments

1) There are too many broken things in the world.

2) Why should the victim be expected to waste their time.

If I posted a small complaint about every broken interaction, it would be a firehose. Imagine complaining about every website popover or pothole...

Imagine complaining about none of them.

Also, being a victim is by definition a waste of time because you didn't ask to be a victim. You can be a victim and quietly take it, letting it perpetuate and condemning both your future self and those you care about, or you can be a victim and fight back, refuse to take it, and defend your future self and those you care about.

This behavior is that of a bully and abuser. Bullies and abusers will only listen to a slap in the face, not to quiet submission.

I think you are saying we should blame the victim.

Bullies want you to fight back because now you're playing their game according to their rules which they know how to win and you implicitly authorise them to hurt you and often you have handed them a moral highground excuse they can spit back at you later. Bullies don't "listen" to a slap in the face, instead they escalate further: good luck!

Fighting is high risk. I do believe in fighting when necessary and here is a fantastic article that perhaps supports your view: https://radicalcontributions.substack.com/p/escalation-theor...

To win against a bully often requires changing the game so that you can win by other rules.

However not everyone has the ability/practice to handle conflict - a friend talking back with a female bully recently had a panic attack which was a horrific side effect for them.