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by noman-land
527 days ago
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I'm not talking about telling them that something is broken, but moreso telling them that you are disappointed. They only care that something is broken insofar as it affects their sales. A soured customer or potential customer, or famous person, or professional, or anyone else, is a long term drag on the reputation of a company. Much more than a silent customer that does nothing. Just do something instead of nothing. Mark as spam. Post a negative thing. Email them. Post on social media. Just do something instead of nothing. Show your disapproval out loud to everyone instead of silently accepting it and moving on. Please. |
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2) Why should the victim be expected to waste their time.
If I posted a small complaint about every broken interaction, it would be a firehose. Imagine complaining about every website popover or pothole...