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by film42 531 days ago
The product itself is very good, but the sales process is truly awful. Random calls with non-technical reps unable to answer basic questions like, "now that you've added this to my GCP account for 2 weeks, how much is this going to cost?" They'd say they're not sure but they have a startup deal with $xxxx minimum commit for 12 months gets you two months of extra trial, cancel anytime no questions asked. It's not just bad, it's comically bad.