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by taneem
526 days ago
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I always find that sharing those little tedious details is what creates visceral understanding of a situation. In this case, the true horror of being a liberated Black person in the 1800s and having to relentlessly work to rescue others, while surrounded by people who truly don't care. On a lighter note, I use the same approach in understanding user needs as a product builder. I focus on letting people share the minutiae of their day rather than have them editorialize the big topics. By doing so, I get a lot of visceral insight and intuition. Thanks for sharing this. I really enjoyed reading it. |
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One of my visceral touchstones for early New York: All through the winter, excrement would accumulate, frozen in the streets. Then would come the spring thaw. Even New Yorkers found it notable. It would take several weeks, for hordes of ultimately-fat pigs, to consume that... bounty.
More on topic, I was years ago viscerally struck by a letter from a 1700's British officer embedded with an American militia. He was clearly gobsmacked - the American officer was... was talking with his men, and... asking the men what they thought!?!
Perhaps we might teach history as a "travel guide for the time traveler"? "Finding yourself in NY in December of 1836, ..."
Nice thought on user interviews.