[jsiepkes]

While I fully believe Amazon to be capable of making such an atrocious product it could also be that the "mute" function is broken in it's entirety (i.e. unmuting after a couple of seconds). The person just hasn't noticed because they only use the mute function during commercials.

[oneeyedpigeon]

Like all the worst reddit threads, the person who posted it does not seem to have engaged with it at all. I cannot find a follow-up comment from them. That suggest to me that they are overplaying the issue.