I think the big tech companies have set standards so low that's it's often easy to look good by comparison. By the standards of big tech this is pretty small potstoes as egregious cash grabs go
Yes and…egregious doesn’t necessarily have to be a per-unit metric. A quick and poorly done google suggests close to 400 million paid 365 seats. It’s hard to know the business vs personal count so let’s halve it: that’s still $10 billion in new money coming in if those users don’t know they have a choice to not pay more.