[wccrawford]

I dreaded videos for a few reasons, some of which could have been fixed, but some were human nature.

First, they didn't play in all browsers at the company I worked at. That meant I had to either download it, or use a different browser for that.

But even then, it was a game "guess what the CSR thought was wrong" in the video. Usually after watching a rather long intro sequence before getting to the actual bug.

If the company is trying to replace written bug reports with videos for speed or convenience, it's a nightmare for the devs.

If it's just an add-on to show the specifics, then it might actually be good. I rarely got those.