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by r00fus
534 days ago
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Whenever this happens to me I keep wondering how much I am of the A/B data test where I'm in the "less important group". Is it possible that their changes engaged (or profited from) the more active (daily/weekly customers) by making your situation worse? |
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That's the whole point of data analytics and personalized marketing - even if the value meal works for most people they can still go back to sending me the offers and promotions I responded to previously, in an attempt to reverse my recent decline in spend/visitation. The app makes it possible to send individualized offers. There shouldn't be an entire "B" group where they just say, oh well.