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by jjcm
527 days ago
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I definitely get what you're saying - there's an element here of taking what a customer asks for and returning something different, but I think it's an imperfect analogy. It's not bringing them a Coke, it's bringing them a dispenser that says "Cola" next to a fridge with options. For people who just want Cola, it's immediately available. For those with a brand choice, there are additional options. The reality I'm trying to portray though is that the demographic of people who search "Google" in a search field rarely overlaps with the demographic of people who are opinionated about their search tool, so this ends up serving a segment of the population in the way they expected. |
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taking money for this is literally Google's business model
search for geico, entire initally visible results page is other insurance companies