[bhelkey]

> I owned a restaurant that gave Pepsi products to customers who explicitly ask for a Coke.

Did you tell them they were drinking Pepsi or ask some variant of "Is Pepsi okay?"

[CobrastanJorji]

In response to their request, I said nothing and brought them a red and white paper cup with "Cola" written on it in the Coca-Cola font.

[riiii]

Are you from the PR Disaster Mitigation Department trying to find justification for this?

[bhelkey]

What are you talking about?

A pretty common interaction is:

Me: Can I have a coke?

Waiter: Is pepsi okay?

Me: That's fine

Waiter: brings a Pepsi

It seems that the above commentor doesn't have this exchange but instead silently substitutes.