[akshat77]

but companies are already using multiple tools alongside salesforce for ticketing, issue/incident management etc. also SF sucks, slow and boring with close to no automation

[999900000999]

SF is a multi billion dollar company.

If you think you can replicate one of their core products by yourself or with a small team good luck.

Say AI enough times and your might even have a VC throw money at you.

Of course realistically your not beating SF, but your free to try.