I think https://chainpatrol.io/ is fake. Look at things like the "legal terms." To make a DCMA (US Law) counterclaim, they want "a statement that you consent to the jurisdiction of the Province of Ontario." [0]
If you are unsatisfied with our services, please email us at [EMAIL ADDRESS] and we will address your concerns in a prompt and timely manner. [0]
(I first thought that you redacted in your post)