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> The sleazy sales people can build decent pipelines/sales numbers but they are not what I would ever label as 'elite'. Absolutely. I have had the pleasure of working with a few elite sales people and none of them were sleazy. They were all extremely confident on the inside, but present as humble and even a little vulnerable on the outside. This is strategic as it builds trust, but I think it was also genuine for the most part -- they really wanted their customers to be happy and they wanted their customers to know that. They dress nicely, but again in a humble way. They're not quite as polished looking as the "slick" sales people, and this too is part of their strategy. They can pull out a post it note or notebook and sketch a rudimentary diagram they've drawn a thousand times, and every time it looks like they just thought of this idea and are drawing it with wavy lines for the first time. I'm not sure if this one is intentional, but they all do it, and it always looks like they don't know how to draw straight lines. I actually ran into someone like this at lens crafters recently. They were quite young, early to mid 20s I'd say, but after a few minutes of them telling me about the various lens options, I stopped and said, "You're the top salesperson here aren't you?" They gave me a funny look, and asked how I knew. "Just a guess" I said -- but in reality, I had seen all of their human dark-patterns before. Most people wouldn't even know they were being sold to, in fact, they would probably think the opposite... that the salesperson didn't care if they bought anything from them as long as they got the right solution from somebody in the end. Some of them will literally even say that. Of course, this only works when it is 100% believable and you don't identify it as part of their sales strategy. |