[briandear]

The small business has even more incentive to keep it updated. I don’t speak the language of every place I go and it’s a huge waste of time to hope they’re open. And updating business hours might take a few minutes, but fielding phone calls takes a lot more effort and time. If I have to call a business to find out basic information, I’m not going there.

[lotsofpulp]

They have the incentive, but not the technical capability or trust for line level staff to be able to login to the business’s Apple or Google account and change the hours.

[ValentineC]

> They have the incentive, but not the technical capability or trust for line level staff to be able to login to the business’s Apple or Google account and change the hours.

TIL Apple Business Connect exists to update Apple Maps info: https://businessconnect.apple.com