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by benrequena 5082 days ago
I was just going to post something similar. It's jaw-dropping to see the kinds of retorts that kirillzubovsky is giving. Even if the original comments are snarky in their own right, to quip back with "Maybe you could get lost", and "A little jealous, perhaps?", is absolutely brand killing not to mention disrespectful. If I were a mobile developer I would not want to be associated with this startup in any capacity.
2 comments

Ben, you're spot on. I shouldn't be responding like that.

As I explained to Nicole (http://news.ycombinator.com/item?id=4262188), I saw the original comment as an offense on the quality of Scoutzie-listed designers and I take any such offense very personally. We spend a lot of time talking to the designers, getting to know them, looking to understand how they work and what they want to get out of their design careers. When I see a negative comment about the site or about our user base , I see it as a negative comment about each one of our users. It hurts me because I see these users as real people, not just user ids.

Now, I can see that 'mnicole' wasn't out to get us, and it was wrong of me to engage in a hostile manner myself.

Unfortunately, as one comments irritates your skin, it's really easy to quickly overreact with others. I will get better at this.

Lastly, thank you for giving the feedback.

I was pretty stoked to wake up to the jealousy comment this morning. "Why would we make a mobile site for a site about mobile?" got me good too.

What wonderful ways to respond to people you're trying to profit off of.