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by notepad0x90 536 days ago
What happened to netflix? their quality (streaming) is so poor. Out of all the video streaming sources I use (including random shady sites, youtube,vimeo, amazon prime,etc...) theirs has the worst experience. Despite paying for the costliest plan, if their webapp detects any dropped frames or performance issues, it keeps downgrading the video quality until I can't even make out what I'm looking at. Why not buffer or do whatever amazon is doing? I have to actually turn off hardware graphics acceleration in Chrome to stream at all. They used to be the leader in this space, I can't imagine any excuse at all, because their direct competitors are doing much better than them in terms of pure engineering quality. I assure you, I lack nothing in terms of hardware specs or internet speed either, I'm also a US customer.

Sorry for dropping in my personal rant, but it sort of triggered me after looking at the quality of this post. I'm thinking, perhaps they have a culture problem where the focus is "efficiency" as the title implies instead of quality.

1 comments

Every year this kind of thing comes up about Netflix, I like to remind the Silicon Valley crowd that for all their billions invested, despite their thousands of highly compensated "engineers" and "data scientists" or whatever they're calling themselves now... NetFlix still hasn't figured out how to deliver subtitles in more than five languages to any particular region of the world.

They provide a service which at its core is just: audio, video, and text. They fail at one of three.

This apparently doesn't warrant a blog, or any attention at all for a decade now.

It's their core service!

Meh... not exciting enough. Rearranging stuff in their cloud however got someone promoted.