[JonChesterfield]

Is there a profit to Google digging around in the information people send them?

Are there long and vague terms of service documents backed by a pile of lawyers?

There you go, incentive and means. I'm not even confident companies would see that as a problem when it was raised with them directly, in much the same way that Microsoft hosting all the corporate email seems to be just fine.

[antonvs]

The disincentive is far higher than the incentive, and the TOS have been scrutinized deeply by some of the biggest enterprises on the planet. GCP is not a consumer service like Gmail or Maps.

As the comment above suggested, any information to the contrary would be business-destroying for GCloud. Many of their enterprise users have strict requirements about access to and use of their data.

Re the example of Microsoft corporate email, much the same situation applies. If Microsoft were mining that corporate customer data and using it or reselling it, enterprises would dump them in a heartbeat.

[bloppe]

Can confirm. I worked in gcloud for years. There are so many policies in place to keep customer data secret, even when you're on-call and trying to solve customer issues, it's actually annoying.

It makes sense. Some gcloud customers are banks. Some are federal govt agencies. Some are foreign governments. Google would not only destroy it's cloud business, but also probably get fined and sued out of existence if it was poking around in cloud or gsuite data.

You get what you pay for (in terms of privacy) at Google. Regular users never pay Google a dime, so they don't get much privacy. Cloud and gsuite users fork over mountains a cash directly, and their data is kept about as safe as can be as a result.