I was under the impression that Tesla has put a lot of effort into building out support infrastructure? My perception is a bit clouded by the fact that I live a few miles from a service center.
Try to get spare parts for teslas. Or fix them at a non-Tesla owned shop. Both are 100x more complex and expensive than any other mass produced car made in the last decade 20 years. And it is like that by design: it was never a priority for them.