[zahlman]

Some people really hate when they ask a question that's answered in TFM and are answered by a link to an entire TFM page. There's a huge demand for "please help me understand exactly how this applies in my exact situation", especially for less technically-minded people.

The Mint forums are helpful enough, but they tend to demand tons of ultimately irrelevant system info up front, commonly misdiagnose problems, and give blanket advice that often ignores more detailed concerns. (Also, the site has been very unstable lately.)

[lbj]

Well, you triggered my memory. I have in fact seen a huge amount of "read the manual". But that said, the manual is really, really good :)