[beibeiq]

NDR (Net Dollar Retention) in a business like this is the key metric for determining whether there's a business or customer base worth acquiring here. With Bench's rumored churn in recent years, their existing investors which includes top funds like Bain and reputable ones like Inovia (which is top Canada) would've had the opportunity to invest first. Clearly they didn't.

With a rumored 2024 revenue of $54.9m in 2024, and peak valuation at $230m+ (4x Rev which isn't unreasonable to pay even for a tech-enabled services business), churn would've been really bad for this deal to end up here.

[swores]

I was commenting on how acquisitions happen, not asking to be spammed by an accounting company masquerading as a relevant comment.

I'd suggest deleting it and not continuing this strategy, as I suspect I'm not the only HN reader who will react to your comment by making a mental note that 'Digits' is a company with annoying marketing.

[beibeiq]

Hey that's good feedback. I'll leave the first part since I was also commenting on how acquisitions happen. Note though that the OP is an affected bench customer looking for a transition but I'll respect your part of this thread. Have a great rest of 2024.