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by ggreer
540 days ago
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Removable batteries are a trade-off. They improve repairability and device longevity, but they increase manufacturing costs, reduce the effectiveness of waterproofing, and increase customer support issues. Battery contacts can degrade or become loose, causing phones to power off unexpectedly when handled roughly. Customers buy cheap 3rd party batteries and then complain to the phone manufacturer when battery life is poor. In some cases, 3rd party batteries malfunction and damage the phone (or even cause injury), and the customer blames the phone manufacturer. Samsung and Apple don't want to see news articles about their phones blowing up, even if it's obviously not their fault. And yes, they do tend to sell more phones if they use integrated batteries. Rather than mandating a specific solution, a better strategy would be to tax electronic waste so that manufacturers have more financial incentive to make phones that last longer. It might also be helpful to limit the liability of anyone who sells phones with removable batteries, or have more standards for battery manufacturers, as most malfunctions will be due to 3rd party batteries. |
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The official vendor normally have an artificially high service fee because they want you to buy a new one instead which is much more profitable. But servicing it in third party vendors isn't that expensive.