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by iwcrosby 534 days ago
Ian Crosby here. If you don't believe me, believe the CEO of Shopify who was an investor and partner: https://x.com/tobi/status/1872753436116332994
3 comments

Ian, I emailed you a couple years ago when I felt Bench had become worse and worse for customers. I was sad to discover that you’d left and I felt the difference was definitely attributable to your departure. I switched providers shortly thereafter.

So, speaking as a former customer, the tragedy and timeline you mention pass the sniff test for me. So glad your next venture has been going well for you!

Thanks Marc. Wishing you the best in your ventures too!
I’d like to clarify - and ought to have done above - that I’m not saying you’re lying in your Tweets. Just that the story of any business failure is often more nuanced than “investors are bad”. And that story may be revealed in court filings as I’m sure creditors will be going to court to get their money back in the coming months.
Hi Ian. Sorry to see this happen to the company you founded. Can you say what the board's strategy was that conflicted with your vision?