[gjm11]

How does that mean they aren't patent trolls?

Surely the standard procedure for a patent troll is: Find company doing whatever-it-is; get in touch with them and say "We think you're using our IP; how about licensing it from us?"; talk to them; either license or sue.

However, as it happens it doesn't appear that Mformation are pure patent trolls; they do actually sell software.

[PakG1]

After declining to take a license, the BlackBerry maker modified its software to include the patented systems, Mformation said in its complaint.

Seems to not agree with what you think happened:

Find company doing whatever-it-is; get in touch with them and say "We think you're using our IP; how about licensing it from us?"; talk to them; either license or sue.