[pentagrama]

Great that they are self hosting their support email. Curious about which software they are using, few years ago I have a good experience with the open source/self hosted OS Ticket tool to handle support tickets, follow up messages, threads, multiple support seats, etc. It has some UX issues, wondering if there is any other good solutions out there right now.

[OldGuyInTheClub]

I agree that the UX could use a tweak or three. With so many sites blocking VPNs sometimes it takes a few adjustments to get through. I've asked a couple of times for a pinnable Mullvad app window so I don't have to keep opening it. I get a standard "We'll consider it" email.