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by maccard 551 days ago
I work for a 50 person subsidiary of a 30k person organisation. I needed a domain name. I put in the purchase request and 6 months later eventually gave up, bought it myself and expensed it.

Our AWS account is managed by an SRE team. It’s a 3 day turnaround process to get any resources provisioned, and if you don’t get the exact spec right (you forgot to specify the iops on the volume? Oops) 3 day turnaround. Already started work when you request an adjustment? Better hope as part of your initial request you specified backups correctly or you’re starting again.

The overhead is absolutely enormous, and I actually don’t even have billing access to the AWS account that I’m responsible for.
3 comments
mbesto 551 days ago
> 3 day turnaround process to get any resources provisioned

Now imagine having to deal with procurement to purchase hardware for your needs. 6 months later you have a server. Oh you need a SAN for object storage? There goes another 6 months.

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maccard 551 days ago
At a previous job we had some decent on prem resources for internal services. The SRE guys had a bunch of extra compute and you would put in a ticket for a certain amount of resources (2 cpu, SSD, 8GB memory x2 on different hosts). There wasn’t a massive amount of variability between the hardware, and you just requested resources to be allocated from a bunch of hypervisors. Turnaround time was about 3 days too. Except, you were t required to be self sufficient in AWS terminology to request exactly what you needed .
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cyberax 551 days ago
> Our AWS account is managed by an SRE team.

That's an anti-pattern (we call it "the account") in the AWS architecture.

AWS internally just uses multiple accounts, so a team can get their own account with centrally-enforced guardrails. It also greatly simplifies billing.

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maccard 551 days ago
That’s not something that I have control over or influence over.
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j45 551 days ago
Manageability of cloud without a dedicated resource is a form of resource creep, and shadow labour costs that aren’t factored in.

How many things don’t end up happening because of this? When they need a sliver of resources in the start?

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