[ajmurmann]

I think that really depends on the product. I worked on a on-prem data product for years and it was crucial to document all changes well and give customers time to prepare. OTOH I also worked on a home inspection app and there users gave us pushback on training because the app was seen as intuitive

[paulryanrogers]

> ...there users gave us pushback on training because the app was seen as intuitive

I would weep with joy to receive such feedback! Too often the services I work on have long histories with accidental UIs, built to address immediate needs over and over.

[ajmurmann]

This was a greenfield app. For all I know by now accommodating edge cases that almost never matter has made the thing unusable.