[tomxor]

I tend to agree. Whenever I've removed artificial technical friction, or made a fundamental change to an approach, the processes that grew around them tend to evaporate, and not be replaced. I think many of these processes are a rational albeit non-technical response to making the best of a bad situation in the absence of a more fundamental solution.

But that doesn't mean they are entirely harmless. I've come across some scenarios where the people driving decisions continued to reach for human processes as the solution rather than a workaround, for both new projects and projects designated specifically to remove existing inefficiencies. They either lacked the technical imagination, or were too stuck in the existing framing of the problem, and this is where people who do have that imagination need to speak up and point out that human processes need to be minimised with technical changes where possible. Not all human processes can be obviated through technical changes, but we don't want to spread ourselves thin on unnecessary ones.