Hacker News new | ask | show | jobs
by gavmor 543 days ago
Right, $1 / month is not worth the overhead to enterprise customers. My understanding is that many would rather find a $10,000 / month solution that has all the bells and whistles--and a support contract!

Is there an uncanny valley between free and enterprise--or is that actually a fertile long tail?

2 comments

> enterprise customers

Even small customers, too. Think of an early startup or small company trying to decide what their stack will be.

The hassle of a $1 / month donation is "more work" than spending $250 / seat for a 1-year contract with some amount of support.

Yeah, consider I need to go through a 6 month long process to get my company to purchase it.

I need to really love it to do so (and in the one instance I did) I need to have been able to use it in that corporate setting before that point.