[pphysch]

More features = more customers = more revenue

More data collection = more revenue

More crap layered on = everything is slower

Everything sucks = more support demand = supply price leverage = more revenue

Enterprise software is necessarily slow and complicated, and not for your benefit.

[binary132]

I’m not quite following your point. It sounds like you’re agreeing that Jira sucks?

[pphysch]

Yup

[binary132]

Yeah, so the pathological incentives to build bad products are just insane. It’s more evidence against the whole market-Darwinian hypothesis being good for the consumer. “Fitness” doesn’t equal (let alone define) product quality.