| > I just don't seem to struggle, as others claim to, in measuring productivity. Because you are measuring at a very broad and basic level. Steve is more productive than Susan. Great. How much more productive? Can you turn it into a number? Can you still do it consistently when Steve and Susan are in different teams in different parts of the organisation trying to achieve different goals? I've done DB upgrades that took 10 minutes and I've done DB upgrades that took 3-4 months. What changed was not my productivity but the nature of the problem. Yet from the outside they were both just DB upgrades. If Susan had done the DB upgrade in 12 weeks could we confidently claim that Steve could have done it in 11 weeks? Steve hasn't even done a DB upgrade since he joined the company. Perhaps Steve could have done it in 10 minutes? |
If Steve and Susan are in different part of organization, the answer is "cannot compare". If they are doing different job, the answer is the same.
But every once in a while there is a scenarios when you can compare people easily.
There has a weekly rotation to be an support person for other team. During his week, John always answers questions quickly and to the team's satisfaction. Meanwhile James struggles to answer them and cannot troubleshoot product his team is writing. This has been going on for multiple months and hundreds of questions for each, so it's not "bad week" unlucky or fluke. We now know who is better at answering questions about product.
John and James are doing DB migrations, they did many dozens of them. The migrations are assigned randomly. But John is usually finishing his migrations with no problems, while James often caused outages or missing data. A few times James took over two months to migrate, so the task was taken from him and given to John. John had to discard everything James did and migrate everything from scratch. Now there is a migration for a very important client and CEO is fed up with random assignment.. who is he going to choose?