[trod1234]

I think you are overthinking this.

Consumers rely on advertised claims being truthful.

It is not a matter of people badly predicting their own needs in most cases,though there are some that do have problems with this. It is a matter of people being misled by false information and trying to course correct after that information comes to light.

In a world where lies of omission and ambiguity towards borderline malice isn't considered an outright lie, but the sales reps do make those outright lies, and fake reviewers are not punished; there are real problems especially when the presumption is they aren't doing this (when in many markets this is exactly the standard behavior, and even academic studies show these things happen regularly).

Presumptions are just assumptions. Someone will take advantage of the grey unenforced area to push a product that may not be as professionally tested as they claim (or even finished). I've certainly run into a lot of these bait and switch types in my long professional career. The general term to describe this is snake-oil, and with the concentration of the market over time (increasing marketshare less participants), this only gets worse.