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by feurio 547 days ago
I can't think of many better ways to demonstrate to your colleagues and corporate overlords that you are worthy of their trust than to readily hold up your hands if you've screwed up.

So long as you're not so incompetent that you're repeatedly doing stupid stuff or cynically causing issues so that you can make yourself look virtuous by owning up, of course.

1 comments

In corporate context, admitting exernally-facing liability too easily violates executives' fiduciary responsibility to shareholders. For incentives aligning, need to figure out how to unravel that beasty.
On the contrary, I think it can be sold as a PR win: Think about how many companies torch customer goodwill by making a bad decision and then doubling and tripling down on it for months (before backpedaling and losing a ton of customers anyways).
I don't know, but I'd hazard a guess: not many? Or rather, plenty do, but they don't lose much customers - any company worth their salt is positioned to screw over their users, unintentionally or otherwise, with little to no consequences to its business.
Unfortunate but true.