|
|
|
|
|
by robocat
542 days ago
|
|
Called the Harbinger Effect the same group of consumers has an outsized tendency to purchase all kinds of failed products, time after time, flop after flop
You really don't want these people as customers: In a key part of the study, the researchers studied consumers whose purchases flop at least 50 percent of the time, and saw pronounced effects when these harbingers of failure buy products. When the percentage of total sales of a product accounted for by these consumers increases from 25 to 50 percent, the probability of success for that product decreases by 31 percent. And when the harbingers buy a product at least three times, it’s really bad news: The probability of success for that product drops 56 percent
https://news.mit.edu/2015/harbinger-failure-consumers-unpopu... |
|