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by wkirby 548 days ago
Let me answer:

* Invoices were delivered semi-monthly on NET60 terms. The unpaid invoices (many of our invoices prior to these were paid) run from March to June. The first invoices lapsed into unpaid status in May, when we first raised the issue. Because we had prior paid invoices, we expected this to be a brief hiccup.

* The 6 months is how long its been since our final invoice and the end of the project --- not the term of the engagement.

* We have attempted plenty, and we continue to talk to their accounts payable team. In our estimation, involving legal professionals at this point would only exacerbate the problem, as it would rope in their legal department. For now, we consider waiting and being annoying to be our best option.

* Our standard MSA has a 2% penalty for every week past due. We rarely enforce this clause, as we tend to work with clients on long timelines. Establishing good rapport and trust with a client that we won't bring the hammer on a payment that is just a few days late helps us not only keep our current clients, but makes future referrals more likely.