[Cpoll]

I'm willing to give them the benefit of the doubt, there's a tendency to write like that when you certainly wouldn't say it like that. It doesn't help that it's an example.

In a real meeting, it might be more like "the email bug last week was a big problem. I'm not trying to blame you, but it can't happen again, so what happened?"

But I'm also inclined to agree with you. If your strategy to maintain quality hinges on people not messing up, you'll have a bad time.

[localghost3000]

Heh. Thanks for this. I am a bit disheartened about how much the arbitrary example I made is getting picked apart vs the actual point I was trying to make. It is what it is. HN gonna HN and all that lol.

Blameless culture is very important. You need psychological safety. Maybe I should have picked something else as an example like rudeness or something. Ah well.