[SamWhited]

"hosting content going against their ToC or similar"

Or hosting content that Hetzner misclassified as against their ToC. Or that they decided was because of a string in a random file name. Or, in one Mastodon instances case recently, because Hetzner saw that users could upload their own images and decided that was risky (nevermind that this is common and they have moderation and a strategy for if someone tries to host anything illegal, but that one employee reviewing it was twitchy that day and there is no recourse), etc.

[nottorp]

Employee? I'm sure it's an "AI" script to reduce costs.

[Cumpiler69]

To the end user getting screwed it doesn't matter if your usage gets misclassified by an AI bot or a clueless human bot in an Asian bodyshop. Your account is still banned by that corporation either way, it doesn't matter to you why and who at the provider did it.

[blenderob]

With these kinds of things on the rise, I'm sure "not driven by AI" is going to be a unique selling point, soon enough. Right? Or is this just wishful thinking?

[Hetzner_OL]

Hi everyone, Our teams who review such cases do so on a case-by-case basis. We do not use AI or automated systems for these situations, but review them manually. As a general rule of thumb, we try to avoid commenting about these cases publicly. We do that so we can protect the affected customers' personal data. But this doesn't mean that we're not in contact with the customer, which we are in this case. --Katie

[SamWhited]

Good point, I wonder if you even can get a real person instead of an idiot stochastic parrot to review it anymore?

[JohnBooty]

    Or, in one Mastodon instances case recently, 
    because Hetzner saw that users could upload their own images

Wait, what? Yikes. I'm planning a project like that. Do you have a link to more information?

[SuperShibe]

https://woem.men/notes/9r86xd69cu89052m

Also shoutout to Cloudflare for showing off what a diverse company they are in this one /s

[Redoubts]

https://woem.men/notes/9r5bwnci8x2204it

“Actually, they’re 1000 years old”

[teddyh]

<https://www.butajape.com/comic/new-girlfriend/>

[6yyyyyy]

Why is that image worse than this one?

https://files.catbox.moe/bt4j9j.png

[gurchik]

Careful, sharing that link is illegal in some jurisdictions

[ChocolateGod]

The alt description doesn't do it any favours either.

[crtasm]

I don't understand - Cloudflare forwarded the report on as usual, what would you want them to do instead?

[SamWhited]

That wasn't even the one I was thinking of; sounds like this has been happening a lot.

[JohnBooty]

Damn, thank you thank you thank you. That is ultra messed up.