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by tumult 557 days ago
68% is horrible
1 comments
gruez 557 days ago
Says who? For instance this source says that healthcare is near the middle of the pack when it comes to NPS (which is basically how many people are satisified minus people who aren't), and are ahead of "internet software and services".

https://www.retently.com/blog/good-net-promoter-score/

link