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by Adachi91
558 days ago
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Comcast Business by itself is not DIA. You are still on the same CMTS as residential users. So you share the same resource pool. I have had Comcast Business for ~14 years and still fight with normal residential problems. Such as over-subscription and having to contact the BBB to finally get a non-"Let me look at my book, ah yes! it's your modem" response. I finally was contacted by the Technical Operations Manager to affirm "Yes [name] is correct, bandwidth demand exceeds the capacity of the system in their area. We are working on a permanent solution to allocate more bandwidth" That was 9 years ago, and I'm back again. I pay for the catchy "UP TO" 35 MBit/s upstream and can barely hold 2 MBit/s during peak and about ~25 outside peak. |
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At work we deal with the sort of folks in this blog, where adding a link between a couple sites requires four or five months, multiple teams boring new fiber runs, etc.